Got questions about our electric bikes or accessories? We've got answers. Check out our FAQ below to find the information you're looking for.
Our shop is located in Yulee, FL at the Crossing at Wildlight. You can find us at 76000 William Burgess Blvd, Unit 6, Yulee, FL 32097.
Simply visit our store, choose your desired Mokwheel EBike, and our team will assist you with the purchase, assembly, and any questions you may have.
GO READY is our $99 Fee that includes all of the following:
You can check the Battery and Charger section of our EBike USER MANUAL. The methods are listed and explained with detail.
When you visit our shop you can test and ride various models to find the perfect fit for you.
We offer a variety of Mokwheel accessories for your EBike, including helmets, lights, locks, and more to enhance your riding experience.
Yes, we follow Mokwheel’s 2-year warranty for any EBike purchased. Details will be provided at the time of purchase.
We recommend periodic checks on tire pressure, battery health, and brake functionality. Our team is also available for servicing your EBike.
We have been trained by the United Bicycle Institute for bicycle repair and we only service Mokwheel EBikes, so you can be sure that we can handle all the details of your new EBike.
The range of our EBikes varies by model, but most can travel between 20 to 50 miles on a single charge, depending on factors like terrain, rider weight, and assistance level.
Most of our EBike batteries can be fully charged in about 4 to 6 hours, but this can vary depending on the specific model and battery size.
We recommend essential accessories such as a helmet, lights, a lock, and a comfortable seat for the best riding experience.
We offer a Basic and Deluxe Accessory Package that includes many of the most popular accessories at a discounted price from purchasing accessories individually.
Operation: E-bikes are treated similarly to bicycles, with the same rights, privileges, and duties. E-bikes can be used on any road, path, or way that is open to bicycles, including bike lanes, bike paths, multi-use paths, and sidewalks. However, e-bikes cannot be ridden on sidewalks unless permitted by local ordinances or in designated areas.
Speed: E-bikes are classified into three classes based on their speed:
Class 1: Has no throttle assist and moves when the rider pedals
Class 2: Has throttle assist and can move with the pedals
Class 3: Can reach speeds of up to 28 miles per hour
Safety: Riders under 16 years old must wear a helmet, and helmets are recommended for all riders. Riders must follow all traffic laws and signals.
Modifications: It is illegal to modify an e-bike to increase its speed beyond the designated limits. If the motor-powered speed capability or engagement of an e-bike is changed, the label indicating the classification number must be replaced.
Registration: E-bikes do not need to be registered with the state.
Insurance: Riders do not need to take out auto insurance.
Licensing: Riders do not need a driver’s license.
Our shop is located in Yulee, FL at the Crossing at Wildlight. You can find us at 76000 William Burgess Blvd, Unit 6, Yulee, FL 32097.
Simply visit our store, choose your desired Mokwheel EBike, and our team will assist you with the purchase, assembly, and any questions you may have.
GO READY is our $99 Fee that includes all of the following:
You can check the Battery and Charger section of our EBike USER MANUAL. The methods are listed and explained with detail.
When you visit our shop you can test and ride various models to find the perfect fit for you.
We offer a variety of Mokwheel accessories for your EBike, including helmets, lights, locks, and more to enhance your riding experience.
Yes, we follow Mokwheel’s 2-year warranty for any EBike purchased. Details will be provided at the time of purchase.
We recommend periodic checks on tire pressure, battery health, and brake functionality. Our team is also available for servicing your EBike.
We have been trained by the United Bicycle Institute for bicycle repair and we only service Mokwheel EBikes, so you can be sure that we can handle all the details of your new EBike.
The range of our EBikes varies by model, but most can travel between 20 to 50 miles on a single charge, depending on factors like terrain, rider weight, and assistance level.
Most of our EBike batteries can be fully charged in about 4 to 6 hours, but this can vary depending on the specific model and battery size.
We recommend essential accessories such as a helmet, lights, a lock, and a comfortable seat for the best riding experience.
We offer a Basic and Deluxe Accessory Package that includes many of the most popular accessories at a discounted price from purchasing accessories individually.
Operation: E-bikes are treated similarly to bicycles, with the same rights, privileges, and duties. E-bikes can be used on any road, path, or way that is open to bicycles, including bike lanes, bike paths, multi-use paths, and sidewalks. However, e-bikes cannot be ridden on sidewalks unless permitted by local ordinances or in designated areas.
Speed: E-bikes are classified into three classes based on their speed:
Class 1: Has no throttle assist and moves when the rider pedals
Class 2: Has throttle assist and can move with the pedals
Class 3: Can reach speeds of up to 28 miles per hour
Safety: Riders under 16 years old must wear a helmet, and helmets are recommended for all riders. Riders must follow all traffic laws and signals.
Modifications: It is illegal to modify an e-bike to increase its speed beyond the designated limits. If the motor-powered speed capability or engagement of an e-bike is changed, the label indicating the classification number must be replaced.
Registration: E-bikes do not need to be registered with the state.
Insurance: Riders do not need to take out auto insurance.
Licensing: Riders do not need a driver’s license.
Our team at Go EBikes is here to help you find the perfect EBike that fits your lifestyle. If you have any questions or just want to learn more, reach out and we'll be happy to assist you.
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